I am confident that my husband is well cared for. I know he has a good relationship with staff especially those members of staff who provide his nursing care. Throughout the difficult aftermath of flooding in November 2015 the owners have done their level best to ensure that it was "business as usual" and they are to be commended for their resolution in the face of such difficulties.
My father has lived in the Cornmll for over a year. Since arriving (in a very weakened state from hospital) he has not looked back. He is cared for by staff who are professional, efficient, caring and respectful. He is listened to and wherever possible his wishes are met. He says "nothing is too much trouble for them". His sense of humour has returned and he feels very comfortable in the very clean and pleasant environment. He has recently had a downturn in his condition, the staff have reacted promptly and will always find time to discuss aspects of care with relatives, if asked. My father's siblings visit and again they think The Cornmill is a very caring home in a wonderful setting.
One word FANTASTIC! This is a real home from home where the needs of the residents are of the utmost importance. Nothing is too much trouble and family members are also supported. My Uncle is happy and safe and I know that he is getting the best care possible. The staff are amazing and the Matron and Manager are always available.
Both my parents have been resident at the Cornmill for intermittent periods from January 2016. Throughout they have been cared for in the highest professional manner and also with real concern and kindness. Recently my father returned for end of life care before his death. During this time I was kept fully informed and encouraged to spend time with him. After his death the family were supported well and given useful practical help. My mother is currently a resident and I have complete peace of mind that she is safe and being cared for in the best possible way. Whilst all the staff have been good at caring for my parents I would like to especially praise the Matron for the exceptional help and support she has given to my parents and the family.
My mother has been in The Cornmill for four years, during this time mum's needs have changed a great deal. Whatever her needs they have always been fully understood and met by staff and facilities at The Cornmill. Mum has been comfortable, happy and content during her stay, and I have been able to resume a more normal life style feeling confident that mum is well looked after.